Our Services

Whether you need one, several, or a customized option of our services, we can help! We start by evaluating your current processes, then make recommendations based upon your budget and needs!

Receive & Credit

Strengthen vendor and customer relations by streamlining

Refurbishing & Analysis

Gain insightful statistics about your product that help prevent returns

Recover Product

Go from loss…to profit. Increase revenue by moving re-salable product

Recycle

Help save the world! We’re all in this together, show your consumers that you're willing to do your part

Distribution & Warehousing

Save money on shipping across the U.S. by utilizing our centrally located Chicago, IL location. Do you have expensive or sensitive product? Ask us about our secure warehousing.

Cloud Based Inventory

Check inventory status, collect inventory data, and generate reports from anywhere.

Packaging Design

Prevent returns through utilizing simple tamper proof concepts. Just ask our packaging experts!

Product Evaluation

Our team examines how products behave under real-world conditions to reveal hidden weaknesses, verify design reliability, and validate quality standards!

What We Do Different

The Smarter Way

We turn rising return rates, complex repair workflows, and increasing customer expectations into YOUR opportunities for efficiency, quality, and value.

Scaling During Peaks

RMI provides flexible staffing, multi-shift capacity, and scalable workflows designed to handle volume spikes without compromising quality or speed.

High Return Costs

Consolidated shipments and lower-cost options make returns more affordable and predictable. All possible with a centrally located Chicago hub and optimized routing

Why We Are Different

High Return Rates with No Clear Root Cause

We capture detailed failure data, inspect every return, and analyze patterns across units, batches, and components. Our reporting gives your product and engineering teams actionable insights to prevent repeat failures and improve future production.

We design fast, efficient refurbishment and repair programs with dedicated workstations, standardized processes, and parts forecasting. The result: faster turnaround, consistent quality, and improved customer satisfaction.

RMI builds and manages strict repair procedures, quality checkpoints, and AQL testing to ensure every unit meets your standards before it ships. Your refurbished products leave our facility reliable, clean, and ready for resale.

With a centrally located Chicago hub and optimized routing, we reduce inbound freight costs and accelerate processing. Consolidated shipments and lower-cost options make returns more affordable and predictable.

Returns Management Is Your All-In-One Solution

Whether you need support with returns, fulfillment, logistics, or a custom solution, our team is here to help. We simplify complex processes, improve efficiency, and create seamless experiences for both your business and your customers.